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Network Rail signs IT framework agreement with five companies The deal is worth over £360m for four years
Software > Service Management > News
SAP launches cloud consulting service By CBR Staff Writer
The service evaluates ways to use the public and private clouds as hybrid
Software > Service Management > News Council successfully automates applications for waste collection with Firmstep’s AchieveForms By Duncan Macrae
North Kesteven Council, East Midlands, has introduced an online application and payment process for subscriptions to its new opt-in Garden Waste Collection Service, using the AchieveForms intelligent online solution from Firmstep.
Software > Service Management > News
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Latest Service Management News and Insight

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SaaS, cloud and mobile to reshape software market
23 May 2013 | By CBR Staff Writer
SaaS now accounts for at least 40% of the software revenue for 10 major companies listed Global 100
Software > Service Management > News
HP revenue drops 10% during second quarter
23 May 2013 | By CBR Staff Writer
Desktops shipment declined 18% and Notebooks units declined 24%
Software > Service Management > News
SAP Business One application revamped
16 May 2013 | By CBR Staff Writer
The update comes with more than 50 new features
Software > Service Management > News
Alliant Energy selects ClickSoftware's workforce management
02 May 2013 | By Jason Stamper
Aimed at keeping workers connected to each other and the back office
Software > Service Management > News
ClickSoftware sees revenues grow 12%
02 May 2013 | By Jason Stamper
Cloud and on-premise workforce management firm reports first quarter
Software > Service Management > News
Nontechnicals managing IT solution cost small businesses $24bn per year: Microsoft
23 April 2013 | By CBR Staff Writer
IITMs lose six hours per week from the business productivity
Software > Service Management > News
Cisco to acquire SolveDirect
26 March 2013 | By CBR Staff Writer
Acquisition expected to help Cisco develop appw that streamline workflows
Software > Service Management > News
Weak software and cloud sales hit Oracle's Q3 results
21 March 2013 | By CBR Staff Writer
Net income increased to $2.5bn for the quarter.
Software > Service Management > News
Expert reaction: South Korea under cyber attack
20 March 2013 | By Tineka Smith
The recent attack on computer networks at broadcasting organisations and banks in South Korea has brought cyber war into the limelight.
Software > Service Management > News
Guest blog: 10 secrets to successful patch management
19 March 2013 | By CBR Staff Writer
The recent spate of Java vulnerabilities has required a number of large vendors to react almost instantly to ensure security levels are kept to an optimum. Ian Van Reenen, CTO at CentraStage writes about how organisations urgently need to apply greater strategic thinking to ensure that security updates are reaching throughout the entire organisation.
Blogs > CBR Rolling Blog
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In The Spotlight

Network Rail signs IT framework agreement with five companies
SAP launches cloud consulting service
Council successfully automates applications for waste collection with Firmstep’s AchieveForms
SaaS, cloud and mobile to reshape software market
HP revenue drops 10% during second quarter
How to keep users happy by integrating IT operations and IT support, in association with BMC
Inside Service Management

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