Real-time deployment and management for high performance apps
Adds dynamic request automation that combines forms authoring, advanced workflows, automated notifications and multi-level approvals
Astea launches new version of Alliance
Supports workforce collaboration, analytics, third party and vendor management and ITIL support
Government to cut £3.2bn a year with radical ICT strategy
Cloud computing, consolidation and shared services part of the vision
SolarWinds acquires assets of Tek-Tools
Extends Orion product portfolio to include storage and virtualisation management
BMC Software unveils SaaS model for Remedy
Allows IT operations to resolve business incidents and enforce service level agreements without on-premise infrastructure or support requirements
Gartner makes BPM predictions for 2010
Modelling will be used more extensively by business people
University of Aberdeen counts on ITIL
IT service desk improves call resolution
IBM to acquire Lombardi
What will BPM vendor bring to Big Blue?
Spiceworks releases new version of IT management software
Includes real-time SQL Server monitoring, enhanced scan scheduling, editable network maps and SSL support